Shipping policy

Last updated: June 21, 2025

Thank you for visiting and shopping at KaijuKrossing. The following terms and conditions constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (United States)

  • Standard Shipping: Estimated delivery within 3-4 business days.

  • Economy Shipping: Estimated delivery within 5-8 business days.

International Shipping

  • Standard International: Estimated delivery within 7-21 business days.

Delivery delays can occasionally occur and are outside of our control.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

KaijuKrossing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This applies to all international orders.

Damages

KaijuKrossing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Lost or Stolen Packages

Once an order has been shipped and is in the possession of the shipping carrier, KaijuKrossing is no longer responsible for it. Please contact the carrier directly to report a lost or stolen package. We will do our best to assist you, but we are not responsible for replacing or refunding lost or stolen orders.

Incorrect Shipping Address

We are not responsible for orders delivered to an incorrect address supplied by the customer. Please ensure your shipping information is correct at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange for re-shipment at your expense.

Contact Us

If you have any questions about this Shipping Policy, please contact us at: support@kaijukrossing.com